No products in the cart.
General Information
What products do you offer?
We offer a range of baby essentials and accessories, including hair accessories, bows, clips, bottles, pacifiers, toys and more.
Are your products suitable for babies?
Our products are designed with babies and young children in mind. Please check the product description and recommended age before purchasing.
How do I place an order?
Simply select the product you wish to purchase, add it to your cart, and proceed to checkout. Follow the instructions to complete your order.
Can I change my delivery address after placing an order?
Please contact our support team immediately if you need to change your address. Changes may not be possible once the order has been processed or shipped.
Are baby bottles and pacifiers safe to use?
Please follow the product-specific instructions, age recommendations and care guidelines provided with each product. Always inspect baby products before use.
How can I track my order?
Once your order is shipped, you will receive tracking details through your registered contact information.
How can I contact you for questions or support?
For any questions, concerns or assistance with your order, please reach out to us through our Support section. Our team will be happy to assist you.
What if my order is delayed?
Delivery timelines can occasionally be affected by courier delays or unforeseen circumstances. You can use your tracking details to check the latest shipment status.
What if I receive a damaged or incorrect product?
Please record a clear video while unboxing the package. In case of a damaged or incorrect product, share the unboxing video with our support team. Our team will investigate the issue within 48 hours of receiving your complaint.
How should I clean baby feeding products?
Cleaning and sterilisation instructions may differ by product. Please follow the care instructions mentioned on the product page or packaging.
Payment Infomation
What payment methods do you accept?
We accept the payment methods available at checkout, including online payment options and Cash on Delivery where applicable.
Is Cash on Delivery (COD) available?
No, Cash on Delivery is not available.
Are online payments secure on Coeus Fashion?
Absolutely! All payments are processed through secure and trusted payment gateways to keep your information safe.
Can I cancel my order?
Orders can be cancelled only before they are shipped. Once an order has been shipped, it cannot be cancelled due to shipping and handling costs.
What should I do if my payment fails but money gets deducted?
If your payment is deducted but the order is not confirmed, the amount is usually refunded automatically within a few business days.
